Our Mission
Don Harder and Brendan O’Sullivan co-founded Arc Partners in 1996, a time of unprecedented business and technology change in the financial services industry. Our mission is to assist financial services companies in improving business performance through better management and application of technology.
Over the past fourteen years Arc Partners has earned a strong reputation for quality and value-added service. Our list of clients has grown substantially since our inception. The performance of multiple engagements for each client demonstrates their satisfaction with the service we have provided. We continue to pace our growth to ensure continued excellence in the quality of our work.
We believe a successful consulting engagement has three defining characteristics:
- Exceed expectations — We understand and clearly define expectations, then meet or exceed them.
- Deliver on time and on budget — We closely manage our work and do everything in our control to avoid surprises.
- Work as members of your team — It is important that our people work shoulder to shoulder with your team, so that the value we bring as experts or coaches is transferred to you.
Arc Partners strives to achieve these characteristics in every project. Our highest priorities are client service and satisfaction.
Our management consultants average twenty years of experience with consulting, financial services, and technology firms. As working members of your team we understand the pressure you face and the importance of meeting expectations. We take pride in our ability to provide clients an experienced, results oriented team of professionals that consistently deliver solutions on time … and on budget.
“As working members of your team we understand the pressure you face and the importance of delivering on expectations. Our highest priority is your satisfaction.” - Don Harder, co-founder Arc Partners
“The key driver of our providing successful service has been our ability to work with clients to create achievable real world solutions linking the client’s strategy to practical implementation actions.” - Brendan O’Sullivan, co-founder Arc Partners